Kleydman Dermatology Privacy Policy

Effective Date: July 25, 2026

Kleydman Dermatology, PLLC (“Kleydman Dermatology,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, safeguard, and retain information obtained through our website, online forms, scheduling services, communications, and other interactions with Kleydman Dermatology.

This Privacy Policy applies to information collected through kleydmandermatology.com and related online services operated on our behalf. Protected Health Information may also be governed by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), applicable New York law, and our separate Notice of Privacy Practices.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Personal and Contact Information
This may include:

  • Name
  • Mailing address
  • Telephone or mobile number
  • Email address
  • Date of birth
  • Emergency-contact information
  • Communication preferences

Health and Medical Information
This may include:

  • Medical history
  • Current and past medications
  • Allergies
  • Prior procedures or surgeries
  • Symptoms and health concerns
  • Treatment preferences
  • Appointment information
  • Treatment records
  • Post-treatment information

Health and medical information that qualifies as Protected Health Information is handled in accordance with applicable law and our Notice of Privacy Practices.

Payment and Transaction Information
We may collect information necessary to process payments and maintain transaction records, including:

  • Payment-method information
  •  Billing information
  • Purchase history
  • Service and appointment history
  • Refund, credit, or payment-status information

Payment-card information may be processed by third-party payment processors acting on our behalf.


Clinical Photographs
We may take and maintain pre-treatment and post-treatment photographs for medical documentation, treatment planning, progress evaluation, and other healthcare purposes.

Clinical photographs will not be used for advertising, social media, promotional materials, or other marketing purposes without appropriate written authorization.

Website and Device Information

When you visit our website, we or service providers acting on our behalf may automatically collect information such as:

  • Internet Protocol address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Links selected
  • Referring website
  • Date and time of access
  • Approximate geographic location
  • Time spent on the website
  • Website interaction and navigation information

Form and Communication Information
Collect information you voluntarily submit through:

  • Appointment-request forms
  • Consultation-request forms
  • Contact forms
  • Patient-intake forms
  • Online scheduling platforms
  • Email communications
  • Telephone calls
  • Text-message communications
  • Patient portals
  • Surveys or feedback forms


Please do not submit sensitive medical information through standard email or an unsecured website form. Use our secure patient portal or another communication method approved by the practice when transmitting sensitive information.


2. How We Collect Information

We may collect information:

  • Directly from you
  • From a parent, guardian, caregiver, or authorized representative
  • Through our website and online forms
  • Through scheduling and patient-management platforms
  • During appointments and consultations
  • Through telephone, email, and text-message communications
  • Through cookies and similar technologies
  • From healthcare professionals involved in your treatment
  • From payment processors and operational service providers
  • As otherwise permitted or required by law

3. How We Use Information

We may use information for the following purposes:

Treatment and Patient Services

We may use information to:

  • Schedule and manage appointments
  • Provide, coordinate, and manage care
  • Evaluate treatment options
  • Document services and treatment
  • Provide treatment-related instructions
  • Follow up after appointments or procedures
  • Communicate with healthcare professionals involved in your care

Payment and Billing
We may use information to:

  •  Process payments
  • Maintain billing and transaction records
  • Issue receipts
  • Resolve payment disputes
  • Administer packages, memberships, credits, or prepaid services

Healthcare Operations
We may use information for:

  • Quality assurance and improvement
  • Staff training
  • Practice administration
  • Patient-service management
  • Recordkeeping
  • Compliance activities
  • Security and fraud prevention
  • Internal auditing

Communications
Subject to applicable law and your communication preferences, we may use your information to contact you regarding:

  • Appointment confirmations
  • Appointment reminders
  • Scheduling changes
  • Service notifications
  • Treatment information
  • Post-care instructions
  • Billing or payment information
  • Patient-support requests
  • Practice updates
  • Promotional messages when you have provided the required consent

Website Operations

We may use website and device information to:

  • Operate and maintain our website
  • Improve website performance
  • Understand how visitors use the website
  • Diagnose technical problems
  • Protect the website against unauthorized activity
  • Improve content and user experience
  • Measure the effectiveness of practice communications

Legal and Regulatory Compliance

  • We may use information when necessary to:
  • Comply with applicable laws and regulations
  • Respond to lawful requests
  • Protect patient safety
  • Protect our legal rights
  • Prevent fraud or misuse
  • Enforce our policies and agreements

4. How We Disclose Information

We do not sell Protected Health Information.

We may disclose information in the following circumstances.


Healthcare Purposes

When permitted by law, information may be disclosed to healthcare professionals, facilities, laboratories, pharmacies, or other parties involved in treatment, payment, and healthcare operations.


Service Providers

We may provide limited information to service providers that perform services on our behalf, including providers of:

  • Website hosting
  • Secure patient portals
  • Appointment scheduling
  • Practice-management systems
  • Payment processing
  • Data storage
  • Information security
  • Customer support
  • Email delivery
  • Telephone and text-message delivery
  • Website analytics
  • Professional and compliance services

Service providers may use the information only as necessary to perform services for us and must protect it in accordance with applicable contractual and legal requirements.

Legal Requirements

We may disclose information when we reasonably believe disclosure is required or permitted by law, including in response to:

  • Court orders
  • Subpoenas
  • Government requests
  • Public-health requirements
  • Health-oversight activities
  • Law-enforcement requests
  • Legal claims or proceedings
  • Threats to health or safety


With Your Authorization, we may disclose information for another purpose when you provide written authorization or otherwise direct us to make the disclosure.

5. Protected Health Information and HIPAA

Some information collected by Kleydman Dermatology may qualify as Protected Health Information under HIPAA.

Our separate Notice of Privacy Practices explains how Protected Health Information may be used and disclosed for treatment, payment, healthcare operations, and other purposes permitted or required by law. It also describes your rights regarding Protected Health Information.

Where this Privacy Policy and the Notice of Privacy Practices address the same information, the Notice of Privacy Practices controls with respect to Protected Health Information.


6. Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate our website and understand how it is used.

These technologies may help us:

  • Remember website preferences
  • Maintain website functionality
  • Measure website traffic
  • Understand visitor interactions
  • Identify technical problems
  • Improve website content
  • Protect against fraudulent or unauthorized activity

You may be able to disable or restrict cookies through your browser settings. Disabling cookies may prevent certain website features from functioning properly.

7. Third-Party Services and External Links

Our website may contain links to, or integrate with, services operated by third parties, including:

  • Patient portals
  • Appointment-scheduling platforms
  • Payment services
  • Financing services
  • Social-media platforms
  • Maps and location services
  • External healthcare platforms

When you leave our website or use a third-party service, that service’s privacy practices and terms may apply. Kleydman Dermatology is not responsible for the content, security, or privacy practices of websites and services that we do not operate.

You should review the privacy policy of each third-party service before providing information through it.

8. Email and Electronic Communications

Email, text messaging, and other standard electronic communications may not always be encrypted.

Please do not send sensitive medical, financial, or identification information through standard email or text messaging unless specifically instructed to do so by Kleydman Dermatology.

By requesting or consenting to communication through an unencrypted method, you acknowledge the privacy and security risks associated with that method.


9. Telephone and SMS Communications

Kleydman Dermatology may communicate with you by telephone or text message when you provide your telephone number and when communication is permitted by law.

Text messages may include:

  • Appointment reminders
  • Appointment confirmations
  • Scheduling updates
  • Service notifications
  • Treatment-related information
  • Post-treatment care instructions
  • Patient-support communications
  • Practice updates
  • Promotional offers when you have separately agreed to receive marketing messages

Consent to receive marketing text messages is optional and is not a condition of purchasing a product or service or receiving treatment from Kleydman Dermatology.

Marketing text-message consent and non-marketing text-message consent are collected separately. You may choose to consent to one category, both categories, or neither category.

Message frequency may vary. Message and data rates may apply.

You may request assistance by replying HELP to a Kleydman Dermatology text message. You may withdraw your consent and stop receiving messages from an SMS program by replying STOP.

Opting out of text messages does not prevent you from contacting Kleydman Dermatology by telephone, email, patient portal, or another available method.



10. SMS CONSENT AND DATA SHARING

No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes.

Information may be shared with subcontractors and service providers that support our operations, such as customer-service and communications providers, solely as necessary to provide those supporting services.

Text-message originator opt-in information and consent are excluded from all other data-sharing categories. SMS opt-in information and consent will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

11. Marketing Communications

We will not use or disclose Protected Health Information for marketing purposes except as permitted by law or with any authorization required by law.

You may unsubscribe from marketing emails by using the unsubscribe instructions contained in the email.

You may unsubscribe from marketing text messages by replying STOP.

Withdrawal of marketing consent will not affect communications that are necessary to provide requested services, respond to your inquiries, comply with legal obligations, or administer an existing patient relationship where those communications are otherwise permitted.

12. Data Security

We maintain administrative, physical, and technical safeguards designed to protect information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

Safeguards may include access controls, authentication measures, staff training, secure systems, contractual protections, and other measures appropriate to the nature of the information.

No website, electronic transmission, storage system, email service, or text-message service can be guaranteed to be completely secure. You should use caution when transmitting sensitive information electronically.

13. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services
  • Maintain patient and treatment records
  • Complete transactions
  • Respond to inquiries
  • Comply with legal and regulatory requirements
  • Resolve disputes
  • Enforce agreements
  • Maintain security
  • Exercise or defend legal rights

Medical records and Protected Health Information may be retained for periods required by federal and New York law.

When information is no longer required, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements and our record-retention practices.


14. Your Rights and Choices

Depending on the type of information and applicable law, you may have the right to:

  • Request access to certain information
  • Request a copy of your medical record
  • Request a correction or amendment
  • Request restrictions on certain uses or disclosures
  • Request confidential communications
  • Request an accounting of certain disclosures
  • Withdraw a prior authorization
  • Change communication preferences
  • Opt out of marketing communications
  • Obtain a paper copy of our Notice of Privacy Practices

Some requests may be subject to identity verification, legal limitations, documentation requirements, or applicable fees.

To exercise a privacy right, contact the Kleydman Dermatology Privacy Officer using the information at the end of this policy.

15. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13 without appropriate parental or guardian involvement.

Patients under 18 may receive services through a parent, legal guardian, or other authorized representative as required by law and practice policy.

A parent or guardian who believes a child has submitted personal information through our website without appropriate authorization should contact us.


16. International Visitors

Kleydman Dermatology is located in the United States.

When you access our website from outside the United States, information may be transferred to, stored in, and processed in the United States. Privacy and data-protection laws in the United States may differ from those in your country.

By using our website or submitting information to us, you acknowledge that your information may be processed in the United States, subject to applicable law.

17. Do Not Track Signals

Some browsers provide a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to browser-based Do Not Track requests.

You may manage cookies and similar technologies through your browser or device settings.


18. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in:

  • Our services
  • Our privacy practices
  • Technology
  • Legal requirements
  • Regulatory guidance
  • Practice operations

The revised policy will be posted on our website with a new effective or last-updated date. Changes become effective when posted unless otherwise stated.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

Questions, concerns, privacy requests, or complaints may be directed to:

Privacy Officer

Kleydman Dermatology, PLLC

2960 Ocean Avenue, 2nd Floor

Brooklyn, NY 11235

Office phone: (718) 676-6900

SMS program and SMS support: (833) 920-2528

Email: info@kleydmandermatology.com

Website: kleydmandermatology.com

You may also submit complaints concerning Protected Health Information to the U.S. Department of Health and Human Services, Office for Civil Rights. Kleydman Dermatology will not retaliate against you for filing a good-faith privacy complaint.

HIPPA Notice of Privacy Practices

Effective Date: October 13, 2025
This Notice describes how medical information about you may be used and disclosed and how you can get access to this information.


Our Legal Duty


We are required by HIPAA (45 CFR Parts 160 and 164) and New York State law (Public
Health Law §§ 17 & 18, N.Y. Comp. Codes R. & Regs. Title 10 Part 50, NYS Civil Rights Law § 79-l) to:


  • Maintain the privacy of your Protected Health Information (PHI).
  • Provide you with this Notice.
  • Follow the terms of this Notice.

 

Permitted Uses and Disclosures Without Written Authorization

Under 45 CFR §164.502(a) and §164.512, and NYS law, we may use or disclose your PHI
without written authorization for:


  1. Treatment – 45 CFR §164.506
  2. Payment – 45 CFR §164.506
  3. Healthcare Operations – 45 CFR §164.506
  4. Required by Law – 45 CFR §164.512(a)
  5. Public Health Activities – 45 CFR §164.512(b)
  6. Health Oversight Activities – 45 CFR §164.512(d)
  7. Judicial and Administrative Proceedings – 45 CFR §164.512(e)
  8. Law Enforcement Purposes – 45 CFR §164.512(f)
  9.  Coroners, Medical Examiners, and Funeral Directors – 45 CFR §164.512(g)
  10. Organ, Eye, or Tissue Donation – 45 CFR §164.512(h)
  11. Research – 45 CFR §164.512(i)
  12. To Avert a Serious Threat to Health or Safety – 45 CFR §164.512(j)
  13. Specialized Government Functions – 45 CFR §164.512(k)
  14. Workers’ Compensation – 45 CFR §164.512(l)

 

Uses and Disclosures Requiring Written Authorization
Any use or disclosure not listed above requires your prior written authorization under 45 CFR §164.508, including:


  • Marketing communications.
  • Promotional use of photographs.
  • Sale of PHI.

You may revoke authorization at any time in writing, except where we have already relied on it.

 

Your Rights Regarding PHI
Under 45 CFR §§164.520–164.528 and NYS Public Health Law §§17 & 18, you have the right
to:

  • Access and obtain a copy of your medical record.
  • Request corrections to your medical record.
  • Receive an accounting of certain disclosures.
  • Request restrictions on certain uses or disclosures.
  • Request confidential communications.
  • Obtain a paper copy of this Notice at any time.

 

Communication Risks
If you request communications via unencrypted email or text, you accept the associated risks under 45 CFR §164.522(b).

 

Changes to This Notice
We may change this Notice at any time under 45 CFR §164.520(b) and NYS law. Updated
versions will be posted on our website and in our office.

 

Complaints
If you believe your privacy rights have been violated, you may file a complaint with:
Privacy Officer – Kleydman Dermatology, PLLC, [2960 Ocean Avenue 2 nd Floor Brooklyn NY 11235] | [Phone: 718 676 6900] | [Email: info@kleydmandermatology.com]

Or with the U.S. Department of Health & Human Services, Office for Civil Rights.
You will not face retaliation for filing a complaint (45 CFR §160.316).

Kleydman Dermatology Office Policy

Effective Date: October 13, 2025


1. Financial Responsibility

  • We are a self-pay practice. No h ealth insurance, Medicare, or Medicaid is accepted.
  • Payment is due in full at the time of service via cash, major credit/debit cards, or Apple
    Pay.
  • Cosmetic Consultation fee: $200, credited toward same-day cosmetic services or package
    purchase.
  • Medical Visit Fees: $200, additional procedures may incur additional charges as per consultation.
  • Packages: Must be paid in full at the first appointment, valid for one calendar year, no refunds, exchanges, or transfers.
  • Prepaid Single Services: If not rendered, may be credited toward another service at our discretion.
  • Medical Complications: If treatment is stopped early, unused portions may be credited at our discretion.
  • Price Changes: Prices may change without notice; prepaid services honored at the original rate. 


2. Cancellation & Late Arrival Policy

  • 48-hour notice required to cancel or reschedule.
  • Missed or late cancellations: $200 fee, non-refundable and not applicable toward future visits.

Arrivals more than 15 minutes late may be rescheduled and charged the cancellation fee.

 

3. Minors & Guardians

  • Patients under 18 must have a parent/legal guardian present for all visits.

Guardian must sign all consent forms and remain in the treatment room unless otherwise approved.

 

4. Consent to Treat
By receiving care, you consent to treatments, exams, and procedures performed by physicians, physician assistants, or medical assistants.

 

5. Prescriptions & Lab Work
All prescriptions and laboratory services are the patient’s responsibility.

 

6. Photography
Pre- and post-procedure photographs are required and stored in your medical record. They will not be used for marketing without written consent.

 

7. Identification
A government-issued photo ID is required at each visit.

 

8. Infectious Disease Policy
If you are experiencing symptoms of illness (fever, cough, rash, contagious exposure), please reschedule your appointment.

 

9. Digital Media Policy
Photography, video, or audio recording in treatment areas is prohibited without written consent from Kleydman Dermatology.

 

10. Scope of Services
We do not provide emergency or urgent care services.

 

11. Policy Updates
Policies are reviewed annually. Patients are responsible for reviewing the most current version on our website before appointments.

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